Terms & Conditions
Prices quoted are exclusive of VAT & delivery and are valid for 30 days. The prices are based on the total study offered. If only components of a project are required, their individual prices may change. Where we have scheduled work for you and you confirm this schedule, if you postpone or cancel an agreed project, a cancellation fee of up to 25% of the quoted cost may be charged if less than 15 working days notice is given. If you terminate a project before the agreed completion criteria, Biopolymer Solutions Limited reserves the right to invoice for up to the agreed costs of the entire project.
We reserve the right to charge pro rata for extra time spent on the project due to your failure to deliver suitable samples, provide necessary information or attend scheduled meetings. Telephone support and discussion of results and reports is not included in the price. The minimum amount of time charged for on-site work is one day.
International phone/fax charges, travel and subsistence expenses are charged at cost (standard air/train fare or at 45 pence per mile in the case of road travel). None of these are included in cost estimates or quotations.
We invoice at the end of each step of the project. Our terms are payment within 30 days from the date of invoice. For some services, including consultancy, work in progress is invoiced monthly. We retain title on all results and reports until paid in full.
Biopolymer Solutions Limited obtains some of the content of its oral and written reports from a wide range of sources. While all reasonable care is taken, we do not guarantee the accuracy, completeness or fitness for any particular purpose of parts of the report, which should only be used for your information. Before taking any action or decision based in whole or in part on the report, you should always make your own independent checks of any information that is important in making such decision or taking such action.
Biopolymer Solutions Limited does not give any warranties in respect of the reports or computer files, freedom from viruses or that files are compatible with any computer systems or software.
Biopolymer Solutions Limited shall not be liable to the Customer or to anyone else for any loss or damage whatsoever or howsoever caused (and whether or not caused by negligence) arising directly or indirectly in connection with this product/consultancy, except to the extent that it is not lawful to exclude such liability.
Biopolymer Solutions Limited shall not be liable to the Customer for any loss or damage whatsoever or howsoever caused arising from any misrepresentation, whether innocent or negligent, except to the extent that such liability may not be lawfully excluded.
Notwithstanding the generality of the above, Biopolymer Solutions Limited expressly excludes liability for consequential loss or damage, including but not limited to loss or damage to data or to other equipment or property, (whether or not the same may be in the care, custody or control of Biopolymer Solutions Limited) or for loss of profit, business, revenue, goodwill or anticipated savings.
In the event that any exclusion of liability contained in this agreement shall be held to be invalid for any reason and that Biopolymer Solutions Limited becomes liable for loss or damage that is capable of being limited in law, such liability shall be limited to the total of sums actually paid by the Customer to Biopolymer Solutions Limited in respect of the product/consultancy.
Biopolymer Solutions Limited is covered by Professional indemnity insurance .
These Terms and Conditions shall be governed by English law.